What Our Home Rekey & Lockout Service Actually Covers
A lot of companies advertise a home lockout service and show up with a slim jim and a shrug. Our technicians carry a full inventory of lock components, rekeying kits, and replacement hardware because a single service call often reveals more than one issue. The core of what we do falls into two categories: non-destructive entry when you're locked out, and rekeying or replacing hardware once you're back inside — or when you simply want new key control without swapping out the entire lock. We handle standard door knob lock sets, deadbolts, sliding door locks, chain locks, and the more complex mortise lock assemblies common in older Nashville homes and apartment buildings. A mortise lock is a full-body lock unit that sits inside a pocket cut into the door itself, and rekeying or servicing one requires a different skill set than a surface-mounted deadbolt — our technicians are trained specifically on both.
We also help when the situation is less clear-cut. If a tenant left without returning keys, if a family member changed the locks without telling you, or if you've inherited a property in Sylvan Park and have no idea what keys go to what doors, we can assess the entire entry system and bring every lock to a single new key — a process called master keying — or rekey each individually. Before any work begins, we verify ownership or tenancy through documentation, confirm an exact up-front price based on your specific lock types, the time of day, and any parts required, and then we get to work.